Here are some of the answers to your frequently ask questions.

Frequently Ask Questions

We are a web design and digital  marketing services provider, founded on 2015, by Arnolf Lualhati. We now a team of 8-young IT experts and Digital Marketer, working on a virtual corporate space setup. We gather expertise in web design, user experience, branding, web development as well as corporate communication and digital marketing.

We design and develop CMS websites for a variety of purposes. We offer training to clients on how to manage their own website and we are happy to take care of any website technical questions that may arise as well as do updates to the content of your website. We’ve been in business for several years and have expanded the services that we offer to include branding, and digital marketing and IT Consulting.

We prioritize a one-on-one consult where we take the time to get to know you and your goals. We create a website that is personalized to the needs of the client. Technical expertise is used to ensure all aspects are accounted for.

Following the meeting, we send you a detailed proposal including:

  • Our understanding of the project in terms of design and features
  • A detailed budget
  • A timeframe

Following your agreement, we set a kick-off meeting during which we explain to you the different steps and answer all questions you may have.

Here is a list of the usual steps for a website project:

  • Preliminary meeting
  • Proposal agreement
  • Kick-off meeting
  • Technical specs drafting (if project requests it)
  • Live mockups of the main website pages
  • Feedbacks and adjustments
  • Development and content integration
  • Testing, security optimization
  • Go-live and speed optimization

We work with you as a team and guide you throughout the entire project and make sure you get all the advice you need. We usually meet 2 or 3 times and can work efficiently via emails and calls.

We work for all kinds of companies operating in diverse sectors such as finance, consulting, engineering, retail, F&B, travel, education. We have also worked with several business associations. We have worked with more than 100 clients since 2015 and designed more than 60 plus websites. Our clients are based in United Arab Emirates, Australia, Qatar, USA and Jordan or wherever our client wants us to follow them with their exciting projects. Check our portfolio page to view some of our latest projects.

It of course depends on the website. We are able to deliver projects within a short timeframe if requested. The average time to complete a project is somewhere between 2 weeks and 3 months. Here is a list of the main steps for a website project:

  • Creative brief (and technical specs if needed)
  • Copywriting / content gathering (if within project scope)
  • Research, benchmark, design work
  • Web development and content integration
  • Revisions and adjustments
  • Testing, speed, and security optimization


Please note that you need to provide us with your content before we can start working on your project. If you need help with your content, just let us know, we can help!

We develop WordPress websites. WordPress is the most popular CMS (Content Management System). It is widely used by some world’s biggest brands such as Sony, The New York Times, UPS, eBay, as well as smaller ones.

WordPress is an open-source platform, it is extremely flexible and scalable. It can be integrated to many third-party services such as Mailchimp, Paypal, Stripe, Eventbrite, Peatix and many more. It is user-friendly and easily customizable. Last but not least, it’s Google friendly (SEO) and can be secured easily.

We design all kinds of (WordPress) websites, from simple brochure websites, portfolio / catalogue websites to e-commerce websites, membership websites, and multilingual websites. We are able to craft custom features for specific requirements such as event management system, membership, etc.

Design wise, we love simple and neat websites! We have designed more than 60 plus websites over the last years, check our portfolio.

Depending on your needs we can either integrate third party services to your website, develop a custom plugin or tweak an existing plugin to provide simple features without re-inventing the wheel. We always start by asking you lots of question to understand why you need this specific feature and what you expect from it. We write detailed and understandable technical specs (using FAQ style) to make sure we’re all on the same page. We also always try to come up with the simplest solutions.

Here are some examples of specific features we have built for clients:

  • We have developed several custom membership plugins allowing membership application with different membership levels with different user permissions and different fees to be paid either online (using Stripe or Paypal) or offline.
  • We have integrated e-commerce features within membership websites allowing members to register to some event and pay online with a price that depends on their membership type.
  • We have also built numerous multilingual websites, including e-commerce.
  • We have integrated third party services using API such as Mailchimp, Event Calendar, Newsletters, WooCommerce, Google Analytics etc.…


Contact us and tell more about your specific project you want to proceed!

We have seen fast growing website hacking threats over the last years resulting in website security becoming a major aspect of our work. In order to address this issue effectively, we have set up a dedicated process to secure all websites we develop and maintain. Here are some examples of security best practices that we have implemented.

  • WordPress, theme, and plugin regular upgrades
  • Custom login URL
  • Set up of latest WordPress Security plugins
  • Secured username and password
  • Database prefix renaming
  • Custom htaccess
  • Custom wp-config.php
  • Set up of SSL certificates

We also keep up to date with the latest threats and adjust our security process accordingly.

Website maintenance is crucial for website security.

We develop websites that are technically optimized for Google. This means that we make sure Google can easily crawl your website content and understand it. Here is a list of “best practices” we have implemented:

  • Website speed optimization
  • Website semantic optimization (good use of title, h1, h2, h3, etc, image alt)
  • Internal linking
  • User experience optimization
  • Clean coding
  • SEO Plugin set-up, on-page optimization
  • Creation of Google Analytics and Google Search Console accounts, sitemap submission
  • Set up of a Google business page

This is the most popular question, and we understand why. Bear in mind that between good, cheap, and fast, you can only pick 2 😉 We do tailor-made websites, so we tailor our price to your need and budget.

Our websites range from USD$1500 to USD$50,000 and more. For USD$1500 you would get a typical 5-to-8-page corporate brochure style website. It would also cover the first-year technical maintenance and a short training for you to be able to update your website content on your own. 

Our e-commerce websites start from USD$3,500 – USD$10,000. For special features like a multi-language website, custom featured websites, sophisticated interfaces etc.… the budget will be higher.

There is a 50% deposit to be paid before the project starts. The remaining balance is due upon the project’s delivery.

Yes, you will!
Our websites all come with a user-friendly interface. We also provide a user guide and training to make sure you are comfortable editing your website.

However, it does not mean that you have to do it! Your time is precious and you may find it more useful to spend it interacting with your customers and growing your business, instead of updating your website. In that case, you can subscribe to our Customer Care programme. Through Customer Care, we take care of all your content changes for you (post news on your website, edit its content, create new sections, add new photos, videos…) usually within the next business day. Customer care includes all content related changes.


We have all the services you need!

Although we provide training to show you how to update the content of your website yourself, you may prefer to focus on your business development. Invest your time in developing your business while we take care of your website for you!

Our customer care Programme is the headache-free solution to allow you to update your website content without doing anything, because we do it for you!

  • We can post your latest news, photos, videos on your website
  • We can edit your existing content, create new sections, new pages, update sliders, photos
  • For e-commerce, we can create new products, set up coupons, discounts
  • And we can share these updates on your social media!


Just send us an email with your latest updates and we make sure everything looks neat and professional.

We provide annual technical maintenance services for all websites we develop. This technical maintenance is extremely important as it ensures that your website is secure and bug-free.

Your contract covers:

  • Backups and bug fixing throughout the year
  • We monitor your website 24/7 and are able to take action within minutes of any major issue
  • Quarterly update and upgrade of your website components
  • Full testing in major browsers and screen-sizes after each upgrade

Full security review every 3 months

further information

Still have some unanswered questions?

If you do not find what you are looking for, please contact us further

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